Designer, developer, hiker, plant parent, & sci-fi nerd

I’m a Louisville-based designer/developer with 5 years of experience creating human-centered products and websites. I graduated summa cum laude with my BFA in graphic design from University of Louisville in 2020. Since graduating, I have worked on over 50 products, websites, and brands as a designer or developer (or both!), and I currently work as a senior product designer at Humana.

Although my experience spans local agencies, large companies, startups, and non-profits alike, my favorite projects have been those that aim to leave the world a better place than we found it.

Outside of work, I try to apply the same passion I have for designing to the things I do in my free time, whether that’s hiking, painting, or taking care of [probably too many] plants. I also spend a lot of time learning; I find I get the most out of life if I approach it with curiosity.

Download my resume
headshot of Susan Pallman
Key Skills
  • Human-centered design
  • Figma
  • UX research
  • Front-end development
  • Accessibility


Humana logo
Senior Product Designer

Humana | 2022 - Present

Lead product designer for Humana’s customer-facing doctor search tool

Author by Humana logo
Customer Experience Designer 2

Author by Humana | 2021 - 2022

Design strategy & product design for experimental internal CRM tool

Louisville Sustainability Council logo

Louisville Sustainability Council | 2023 - Present

Ongoing web and print design support for local sustainability non-profit

The Marketing Squad logo
Web Developer

The Marketing Squad | 2020 - 2021

Designed, developed, and maintained dozens of web properties for agency clients

Unitonomy logo
UI/UX Designer

Unitonomy | 2020 - 2021

Redesigned and expanded several team workflow optimization products

Evolve KY logo

Evolve KY | 2019 - 2023

Ad hoc design support for local electric vehicle charger installation non-profit

University of Louisville logo
Web Design/Development Intern

University of Louisville | 2018 - 2020

Designed, developed, and maintained university webpages