Resume
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Experience
Product Designer
2022–Present
Humana
Mid-level product designer within Humana’s Consumer Strategy, Design and Transformation organization. Feature design for both member- and associate-facing experiences. Design strategy and visioning work to develop long-term product goals. Design system and style guide owner.
Customer Experience Designer 2
2022
Customer Experience Designer 1
2021-2022
Humana
Dual product design and design strategy role within Humana’s innovation startup, Author by Humana. Feature designs for associate-facing experiences. Led several experience strategy initiatives to improve associate experience. Owner of the design system & style guide for Author’s primary CRM platform. Led initiative to implement realtime analytics into our CRM platform.
UI/UX Designer Contractor
2020–2021
Unitonomy
Contract UI/UX work for a startup, collaboratively redesigned and expanded several Unitonomy products, taking ideas from initially abstract goals to concrete user-facing prototypes. Guided by user interviews, strategically developed user experiences to improve workplace culture.
Web Developer Contractor
2020–2021
The Marketing Squad
Contract web development, worked with Wordpress, PHP, JavaScript, HTML, & CSS to create and maintain dozens of web properties for company clients in an agency setting. Improved project efficiency due to dual design and development skillset.
Designer/Developer Contractor
2019
Evolve KY
Ongoing ad hoc design support for local non-profit Evolve KY. Services include web design, web development, illustration, advertising, and SEO optimization.
Web Design & Development Intern
2018–2020
Office of Communications & Marketing, University of Louisville
Web design and development, working with HTML, CSS, JavaScript, and jQuery to create and maintain university web assets. Analyzed Google Analytics to restructure user flows. Worked within brand standards and ADA accessibility rules.
Education
BFA Graphic Design
2020
Graduated summa cum laude
Focus in UX design
Art History & Humanities Minors
University of Louisville
Honors Thesis
2019-2020
"Interaction Design for Retention"
Skills
Human-Centered Design
Product Design
UX User Research
Wireframing & Prototyping
Figma, Adobe XD & Sketch
Adobe Creative Cloud
HTML & CSS
JavaScript & jQuery
Wordpress & PHP
Digital Accessibility
Google Analytics & SEO
Google Firebase
Awards
AAF ADDYs
2020-2021
- Local - 6 Awards
- District - 4 Awards
AIGA Louisville
2019-2021
- The Show - 3 Awards
AIGA Flux
2020-2021
- UI/UX - 2 Awards
References are available upon request. Information can also be viewed at my LinkedIn profile.